The page that comes up should say “Sound” at the top and the first subheading should say “Output”. Right-click on the audio icon and select the option “Open Sound Settings”. To get started, locate the audio icon (shaped like a small speaker) located in the System Tray in the lower left-hand corner of your screen. One very easy solution that has worked for some is to simply let Windows fix it for you! This only takes a few steps and is relatively straightforward. If you’ve checked these things and the surround sound still isn’t working, then follow this guide to see three different solutions for getting it working again. Hopefully, that’s not the case, but it can happen. These include restarting your PC, unplugging the USB sound card from your PC and re-inserting it into another USB slot, and removing the headphone jacks from the plugs in the sound card and plugging them back in.Īlso, look to see if your headset or sound card has been physically damaged at all. What If You Want to Disable Surround Sound?īefore you try uninstalling the drivers, it’s best if you try some of the simple solutions first if you haven’t already.Third Solution – Uninstall and Reinstall the Driver
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